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Total Comfort demonstrated strong warranty support and customer advocacy by securing a replacement unit from Lennox within days when a heat exchanger failed, though the company struggled significantly with appointment reliability and communication in a separate instance where a technician failed to arrive during a scheduled four-hour window and dispatch did not follow up as promised. The company completed a complex heat pump replacement job efficiently after providing a competitively priced quote, executing professional installation work on a difficult retrofit involving confined spaces and oversized replacement equipment without requiring structural modifications.
Based on Google reviews
About the Contractor
Total Comfort Corporation has provided heating and cooling services in Richmond, Kentucky for over three decades from their Kim Kent Drive location. The company is a Lennox Premier Dealer, with factory-trained and NATE-certified technicians, serving residential and commercial customers throughout the Richmond area and Madison County. Total Comfort handles HVAC system installation, maintenance, and repair, including mini-split ductless systems, and offers 24-hour emergency service for property owners across the region. Their work covers furnace and air conditioning replacement, seasonal system tune-ups, and diagnostic repair for central Kentucky's range of summer humidity and winter cold. With a sustained presence in the Madison County market spanning more than thirty years, Total Comfort serves homeowners and businesses throughout the greater Richmond area and neighboring communities.
Operator status unverified -- primary website offline at audit; confirmed as real entity via Lennox Premier Dealer locator + BBB listing (Bundle 3 audit 2026-05-28)
Service Details
schedule
Years in Business
39 years
factory
Brands Installed
Lennox
Regulatory Context
Geothermal Permitting in Kentucky
Geothermal heat pump installations in Kentucky require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
What geothermal services does Total Comfort Corporation offer in Richmond, KY?add
Unable to provide specific details. Please contact Total Comfort Corporation directly at 1105 Kim Kent Drive, Richmond, KY for information about their geothermal heating and cooling services.
Does Total Comfort Corporation serve areas outside Richmond, Kentucky?add
Service area information is not available. Contact the company directly to confirm whether they serve your location.
What certifications and equipment brands does Total Comfort Corporation work with?add
Certification and equipment brand information is not available in the provided data. Contact Total Comfort Corporation for details about their qualifications and the products they install.
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If you need to reach Total Comfort Corporation directly: (859) 624-0903
Geothermal heat pump installations in Kentucky may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
