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The contractor received mixed feedback regarding pricing and diagnostic accuracy, with one customer reporting being quoted $1,800 for labor on a repair that another company completed for under $200, along with concerns about misdiagnosis of the initial problem. Multiple customers praised the installation team and technician knowledge, with positive mentions of professional service delivery, efficient installation quality, and responsive customer support from named staff members.
Based on Google reviews
About the Contractor
Comfort Heating & Air is a full-service HVAC contractor serving Lexington and central Kentucky from their Christian Road location, operating as part of the ARS/Rescue Rooter network with additional service reach to Louisville. The company has been serving the greater Lexington area since 1995 and specializes in geothermal heating and cooling systems as a renewable and energy-efficient alternative to conventional HVAC, alongside air conditioning, furnace service, ductless mini-splits, and indoor air quality solutions. Their team of over 25 NATE-certified technicians is available seven days a week, with comprehensive maintenance plans and financing options for system upgrades. Comfort Heating & Air holds Kentucky HVAC license HM06774 and maintains BBB A+ accreditation since 2009. A 4.8 Google rating from thousands of reviews reflects their regional standing in central Kentucky.
Verified active operator per https://callthecomfortman.com + https://www.bbb.org/us/ky/lexington/profile/heating-and-air-conditioning/comfort-heating-air-0402-90001441 (Bundle 3 audit 2026-05-28)
Part of the ARS/Rescue Rooter network with over 25 certified technicians specializing in geothermal energy systems across central Kentucky, including Lexington and Louisville, with 4.8-star Google rating from 4,312+ reviews.
Geothermal heat pump installations in Kentucky require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
Does Comfort Heating & Air install geothermal systems in Lexington?add
Yes, Comfort Heating & Air specializes in geothermal system installation as a renewable and efficient alternative to conventional heating and cooling. The company describes geothermal energy as tapping into ground energy beneath your property to save money and reduce environmental impact.
What financing options does Comfort Heating & Air offer for geothermal installation in Lexington?add
Comfort Heating & Air provides financing options to make system upgrades accessible to homeowners. They aim to help customers afford quality geothermal and HVAC system installations.
How many certified technicians does Comfort Heating & Air have?add
Comfort Heating & Air operates with more than 25 qualified, certified, experienced, and fully drug-free technicians who serve residential and commercial customers throughout central Kentucky.
What is the service area for Comfort Heating & Air?add
Comfort Heating & Air serves the entire central Kentucky area, including Lexington and Louisville, with seven-day-a-week availability.
What other HVAC services does Comfort Heating & Air offer besides geothermal?add
Beyond geothermal installation and service, Comfort Heating & Air offers air conditioning repair and installation, furnace services, ductless mini-split systems, indoor air quality solutions, and HVAC maintenance plans.
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If you need to reach Comfort Heating & Air directly: (859) 300-3785
Geothermal heat pump installations in Kentucky may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
