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Reviewers consistently praise the contractor's rapid response times, thorough diagnostic capabilities, and reliable system performance, with technicians demonstrating strong knowledge and providing detailed explanations of repairs and maintenance work. The company's competitive pricing, professional installation quality, and attentive customer communication through multiple channels have earned repeated recommendations from customers across heating, cooling, and maintenance services.
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About the Contractor
Rusk Heating and Cooling is a fourth-generation family-owned HVAC contractor based in Covington, Kentucky, serving the Greater Cincinnati area and Northern Kentucky since 1865. Originally established as The Montgomery Coal Company, the business transitioned into heating and air conditioning beginning in 1946 and adopted the Rusk name in 1973. The company holds active Kentucky HVAC (HM05674), Mechanical (ME38928), and Contractor (CE31136) licenses, plus Ohio HVAC (HV.22567). Services include geothermal heat pump installation and repair, with geothermal systems offering 50–60% reductions in heating and cooling costs. Beyond geothermal, Rusk provides maintenance plans with priority scheduling, 24/7 emergency repair, and free second opinions. The company is BBB Accredited with an A+ rating, maintaining 4.8 stars from over 390 reviews.
Fourth-generation family-owned HVAC contractor with 160 years of continuous operation in the Cincinnati and Northern Kentucky region, specializing in geothermal systems that reduce heating and cooling costs by 50–60%.
Geothermal heat pump installations in Kentucky require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
Rusk's geothermal heat pump systems are designed to reduce heating and cooling costs by 50–60% compared to traditional systems. Optional hot water generators can also provide domestic hot water at a fraction of the cost of electric or gas alternatives.
Yes, Rusk provides 24/7 emergency repair services throughout their service area, which includes Covington, Cincinnati, Erlanger, Fort Mitchell, Florence, Burlington, Newport, and surrounding communities in Northern Kentucky, Southern Ohio, and Indiana.
Rusk offers a free second opinion on repair or replacement at no cost. If you've received concerning news about your home comfort system from another contractor, a licensed, factory-trained professional from Rusk will provide an honest assessment. Same-day services are available, and this offer is always valid without limitation.
Rusk is a Carrier-certified installer and features Carrier rebates and promotions. They work with factory-trained professionals and maintain transparent, consistent pricing without promotional gimmicks.
Rusk Heating and Cooling is a fourth-generation family-owned business that has been operating continuously since 1865—160 years of service to the Cincinnati and Northern Kentucky region.
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If you need to reach Rusk Heating and Cooling directly: (859) 431-4040
Geothermal heat pump installations in Kentucky may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
