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The contractor received mixed feedback regarding system performance and sizing, with one customer praising a technician's responsiveness and problem-solving effort, while multiple customers reported inadequate cooling capacity, improper system sizing for their spaces, and unresolved performance issues despite repeated service calls. Several reviewers expressed frustration with the contractor's failure to address fundamental problems with their geothermal units, including a malfunctioning expansion valve that went undiagnosed for months, damaged compressors that were not replaced, and undersized systems that could not maintain desired temperatures even after installation and multiple service attempts.
Based on Google reviews
About the Contractor
HVAC Services Inc. has been Glasgow, Kentucky's geothermal services provider since 1983, serving South Central Kentucky including Bowling Green, Cave City, Horse Cave, and more than 35 surrounding communities. The company is an Energy Star and EPA-certified Lennox Premier Dealer with factory-trained, state-certified technicians offering same-day service. Geothermal services cover residential, commercial, and industrial applications with custom system design tailored to client budgets and property requirements. The company also installs and services Mitsubishi equipment and provides conventional HVAC alongside geothermal heating and cooling. Upfront pricing, financing on approved credit, and after-hours and weekend service are available.
Energy Star- and EPA-certified Lennox Premier Dealer operating in Glasgow since 1983 with 425+ combined years of technician experience serving South Central Kentucky.
Geothermal heat pump installations in Kentucky require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
Yes, HVAC Services Inc. offers financing options on approved credit for geothermal system installations, along with upfront pricing to ensure transparency on costs.
HVAC Services Inc. serves South Central Kentucky including Bowling Green, Cave City, Horse Cave, and 35+ surrounding towns in the region.
Yes, all technicians are state-certified and factory-trained. The company services and installs geothermal systems regardless of make and model.
HVAC Services Inc. is Energy Star- and EPA-certified, and operates as a Lennox Premier Dealer.
Yes, HVAC Services Inc. offers 24/7 emergency service with a same-day service guarantee. Fan Club members receive no overtime or extra charges for emergency calls.
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If you need to reach HVAC Services Inc. directly: (270) 651-3841
Geothermal heat pump installations in Kentucky may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
