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The contractor demonstrates strong technical expertise and responsiveness, with technicians like CJ and Matthew earning praise for prompt communication, knowledgeable explanations of system issues, and competitive pricing that helped customers navigate expensive repairs. However, one customer experienced significant follow-up failures, including a delayed quote after a diagnostic service and repeated unfulfilled promises to provide a repair estimate despite the technician's urgent recommendation for immediate action.
Based on Google reviews
About the Contractor
Shenandoah Air Conditioning & Heating, Inc. has served the Eastern Panhandle of West Virginia since 1992 from its Kearneysville base, covering Berkeley County communities including Martinsburg, Charles Town, Inwood, and Ranson, as well as adjacent areas of Maryland and Virginia. The family-owned company installs and services geothermal heating and cooling systems that draw on the earth's stable underground temperatures to deliver efficient, year-round climate control with substantial long-term energy savings. Shenandoah Air carries Mitsubishi and Trane equipment lines alongside its geothermal offerings, providing customers with a full spectrum of high-efficiency HVAC solutions backed by more than three decades of local installation experience in the Ridge and Valley terrain of the Eastern Panhandle.
Family-owned since 1992 with 30 years of geothermal expertise, serving seven counties across West Virginia, Virginia, and Maryland with Trane EarthWise and Mitsubishi Electric systems backed by 100% satisfaction guarantee.
Geothermal heat pump installations in West Virginia require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
Shenandoah Air Conditioning & Heating offers water-to-water systems, split systems, and packaged geothermal solutions, all paired with Trane EarthWise technology and Mitsubishi Electric products to efficiently heat and cool your home while providing substantial energy savings.
Yes, Shenandoah Air Conditioning & Heating serves Berkeley, Jefferson, and Morgan counties in West Virginia, as well as Clarke, Frederick, and Loudoun counties in Virginia, and Washington County, Maryland, making them a dependable choice across the Eastern Panhandle region.
Shenandoah Air Conditioning & Heating offers financing options and special offers, including up to $1,800 in rebates or the choice of a free indoor air quality product to help make geothermal systems more affordable.
Shenandoah Air Conditioning & Heating is a family-owned business operated by the Young family since 1992, celebrating 30 years of professional HVAC service and geothermal expertise in the Eastern Panhandle region.
Shenandoah Air Conditioning & Heating guarantees 100% satisfaction on all geothermal installation and service work, backed by their 4.8-star Google rating from 784 customer reviews.
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If you need to reach Shenandoah Air Conditioning & Heating, Inc. directly: (304) 728-3531
Geothermal heat pump installations in West Virginia may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
