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The contractor demonstrated strong response time and reliability, with customers reporting same-day or next-day service appointments and emergency calls addressed within hours. Technicians showed technical expertise in diagnosing system issues such as defrost cycle malfunctions and refrigerant leaks, while offering educational guidance on proper system operation and providing honest assessments that avoided unnecessary replacements recommended by competitors.
Based on Google reviews
About the Contractor
Pacific Heating & Cooling, Inc. has specialized in ground-source geothermal systems for southern Oregon homeowners and businesses since 1989. Founded by Mark Webb and based at 715 Welch Street in Medford, the company installs and services ground-source heat pumps alongside conventional gas furnaces and air conditioning systems. Its focus on energy consulting and geothermal installation sets it apart in the Jackson County market, where the mild high-desert climate and variable winters make geothermal a cost-effective long-term choice. Pacific Heating & Cooling provides air balancing, pressure testing, and full energy-system consulting to maximize comfort and efficiency. With over three decades of local operation, the company maintains established relationships with Medford-area property owners seeking alternatives to fossil-fuel heating. Verified active operator per http://www.pacifichtg.com/ + https://www.yelp.com/biz/pacific-heating-and-cooling-medford (OR bundle audit 2026-06-01)
Service Details
schedule
Years in Business
37 years
factory
Brands Installed
WaterFurnace
water_drop
WaterFurnace
Authorized Dealer
Regulatory Context
Geothermal Permitting in Oregon
Geothermal heat pump installations in Oregon require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
What geothermal heating and cooling services does Pacific Heating & Cooling offer in Medford?add
Unable to provide specific service details; please contact Pacific Heating & Cooling directly at 715 WELCH STREET, Medford, OR for current service offerings.
Does Pacific Heating & Cooling service areas outside of Medford?add
Service area information is not available; contact the company directly to confirm coverage.
What is the cost range for geothermal installation in Medford through Pacific Heating & Cooling?add
Pricing information is not available in current records; please contact Pacific Heating & Cooling for a detailed quote.
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If you need to reach Pacific Heating & Cooling, Inc directly: (541) 826-7773
Geothermal heat pump installations in Oregon may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
