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Reviews for Hungerford indicate strong performance in response time and technician knowledge, with multiple customers reporting quick service dispatch and competent diagnostics, though one customer noted an after-hours emergency repair was completed despite system complexity. However, the company faces significant reliability and warranty concerns, as one customer reported defective HVAC installation work that was not properly remedied and warranty coverage was refused during a winter emergency, alongside complaints about service refusals and unprofessional communication.
Based on Google reviews
About the Contractor
Hungerford Heating & Cooling is a Richmond, Virginia HVAC contractor established in 1921 and serving Central Virginia for over a century. Based at 1604 E Broad Street in Richmond, the company provides residential and commercial geothermal system installation and maintenance alongside conventional HVAC, ductless mini-splits, and automatic heating oil delivery. Their geothermal service leverages stable ground temperatures to deliver efficient year-round heating and cooling, supported by detailed system design and project management. The company offers free estimates, online payment, and seasonal promotions for qualifying customers. Service coverage spans the greater Richmond area, including Mechanicsville, Bon Air, New Kent, and West End communities, with a reputation for professional workmanship and attentive scheduling across installations and service calls. Verified active operator per https://hungerfordhvac.com (VA bundle audit 2026-06-02)
Century-old Richmond HVAC contractor (since 1921) delivering 4-to-1 energy efficiency ratio geothermal systems with customer-noted installation quality that passes rigorous inspector scrutiny.
Service Details
schedule
Years in Business
105 years
account_balance
Financing
Available
Business Hours
Mon9a-4:30p
Tue9a-4:30p
Wed9a-4:30p
Thu9a-4:30p
Fri9a-4:30p
SatClosed
SunClosed
Service Area
Serves 8 areas across Virginia
BumpassChamberlyne FarmsWestover HillsWest EndCentral Va.MechanicsvilleBon AirNew Kent
Regulatory Context
Geothermal Permitting in Virginia
Geothermal heat pump installations in Virginia require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
How long has Hungerford Heating & Cooling been serving Richmond with geothermal systems?add
Hungerford Heating & Cooling has been a trusted HVAC name since 1921, serving Richmond for over 100 years with geothermal system design and installation expertise.
What energy efficiency ratio does a geothermal system from Hungerford Heating & Cooling provide in Richmond?add
Hungerford's geothermal systems deliver a 4 to 1 energy ratio, providing superior energy efficiency and lower operating costs compared to conventional HVAC systems.
Does Hungerford Heating & Cooling serve areas outside Richmond?add
Yes, Hungerford serves the greater Richmond area including surrounding towns like Bumpass, Mechanicsville, and the West End, offering free estimates and online payment options.
What do customers say about Hungerford's geothermal installation quality in Richmond?add
One customer noted their geothermal installation was 'one of the best installations' an inspector had seen, with no problems or issues, demonstrating Hungerford's meticulous attention to detail.
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If you need to reach Hungerford Heating & Cooling directly: (804) 648-4703
Geothermal heat pump installations in Virginia may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
