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Great Lakes Services demonstrates strong installation quality and technician knowledge, with multiple customers reporting quick problem diagnosis and same-day service response times, though the contractor maintains a reliable long-term service record with some clients reporting decades of consistent performance. However, the contractor has received complaints regarding service call charges and perceived lack of value, with certain customers disputing billing practices and the completeness of repairs.
Based on Google reviews
About the Contractor
Great Lakes Service Inc has served the eastern Upper Peninsula of Michigan since 1982 from 5173 W Airport Drive in Kincheloe, near Chippewa County International Airport. The family business, founded by David and Susan Baker and now managed by their son Mike, installs and services WaterFurnace geothermal heating and cooling systems and ground loops, alongside conventional HVAC and refrigeration. Additional offerings include commercial refrigeration and kitchen equipment, wood, gas, and pellet stoves, pellet grills, and generators. Technicians are on call 24 hours a day for emergencies, and annual furnace inspections and cleaning support reliable performance. The office is open Monday through Friday, 8:00 AM to 4:30 PM, and serves Chippewa, Mackinac, and Luce counties.
Bundle 4 audit 2026-05-28
Geothermal heat pump installations in Michigan require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
Your request goes straight to Great Lakes Service Inc. You'll hear from them directly, usually within 1-2 business days.
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If you need to reach Great Lakes Service Inc directly: (906) 495-5543
Geothermal heat pump installations in Michigan may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
