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The contractor demonstrates strong response time and technician professionalism, with customers noting quick service appointments, efficient repairs, and thorough diagnostic work across heating, cooling, and installation services. However, the company faces recurring concerns regarding pricing transparency, warranty coverage policies, and follow-up communication, with one customer experiencing significant service complications including incomplete system restoration after a major repair.
Based on Google reviews
About the Contractor
Fire and Ice Refrigeration Heating and Air Conditioning is a Lennox Premier Dealer serving Dickinson and surrounding western North Dakota communities since 2013. The company provides full-service HVAC and geothermal heat pump installation, maintenance, and repair for residential and commercial properties. Their certified technicians specialize in ground-source heat pump systems engineered for North Dakota's extreme heating season, with geothermal units offering 30–70% energy savings over conventional fossil-fuel systems. Fire and Ice is available 24/7 for emergencies and offers same-day appointments with upfront transparent pricing. Their 4.9-star Google rating from 366 reviews reflects consistent technician professionalism and responsiveness across Dickinson and the surrounding region.
Verified active operator per https://www.fireandicend.com + schema.org HVACBusiness (Bundle 6 audit 2026-05-29)
Lennox Premier Dealer with over 25 years of experience delivering 30-70% energy savings through geothermal systems specifically designed for North Dakota's extreme weather, backed by 4.9-star rating from 365 verified reviews.
Service Details
schedule
Years in Business
13 years
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Financing
Available
emergency
Emergency Service
24/7 Available
factory
Brands Installed
Lennox
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24/7 Emergency
Regulatory Context
Geothermal Permitting in North Dakota
Geothermal heat pump installations in North Dakota require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
How much can I save on energy costs with a geothermal system from Fire and Ice in Dickinson?add
Fire and Ice geothermal systems reduce electricity consumption by 30-70% compared to traditional heating and cooling systems while reducing greenhouse gas emissions equivalent to planting over 700 trees.
Does Fire and Ice offer same-day geothermal service appointments in Dickinson?add
Yes, Fire and Ice offers same-day appointments and is available 24/7 for emergencies, with transparent upfront pricing and no hidden fees.
What makes Fire and Ice's geothermal systems ideal for Dickinson's climate?add
Fire and Ice geothermal systems leverage ground source technology that operates at the earth's consistent 55-degree temperature, providing reliable heating and cooling for Dickinson's extreme winters and hot summers.
How long do Fire and Ice geothermal system components last?add
Fire and Ice geothermal systems feature indoor components lasting 25 years and underground loops lasting up to 50 years, providing long-term energy-efficient comfort for Dickinson homeowners.
Why choose Fire and Ice as a Lennox Premier Dealer for geothermal in Dickinson?add
Fire and Ice is a Lennox Premier Dealer with over 25 years of HVAC experience, offering professional geothermal heat pump installation and repair with a 4.9-star rating from 365 verified customer reviews.
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If you need to reach Fire and Ice Refrigeration Heating and Air directly: (701) 503-5185
Geothermal heat pump installations in North Dakota may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
