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Reviewers consistently praised technicians for demonstrating strong product knowledge, clear communication, and attention to detail during installations and diagnostics, with multiple mentions of timely arrivals, efficient work, and thorough explanations of system operations. The contractor maintained professional standards throughout projects by keeping work areas clean, treating homes respectfully, and completing installations smoothly with properly functioning equipment.
Based on Google reviews
About the Contractor
Crisafulli Bros. Plumbing & Heating Contractors, Inc. has served the Capital Region and Upstate New York from their Albany Industrial Park location since 1939 — one of the longest-established mechanical contractors in the region. The company operates through three divisions — Service, Installation, and Mechanical — handling residential through large commercial projects. Services include geothermal heat pumps, conventional HVAC, plumbing, electrical, generator sales, and drain services. An authorized WaterFurnace dealer and NATE-certified organization, Crisafulli Bros. holds Certified Master Plumber status (Albany License #377) and maintains a BBB A+ Accredited rating. Voted Best of the Capital Region for 18 straight years. A second location operates in Glens Falls serving the North Country.
Verified active operator per https://www.crisbro.com + https://www.bbb.org/us/ny/albany/profile/heating-and-air-conditioning/crisafulli-bros-plumbing-heating-contractors-0041-50006276 (Bundle 6 audit 2026-05-29)
Established Albany contractor combining decades of experience with modern heating technology and focus on quality workmanship for residential and commercial HVAC projects.
Service Details
schedule
Years in Business
87 years
factory
Brands Installed
WaterFurnace
water_drop
WaterFurnace
Authorized Dealer
Regulatory Context
Geothermal Permitting in New York
Geothermal heat pump installations in New York require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
What services does Crisafulli Bros. offer in Albany?add
Crisafulli Bros. Plmbg & Htg Contractors specializes in HVAC system installation, maintenance, and repair work for both residential and commercial clients throughout the Albany Capital Region.
How long has Crisafulli Bros. been serving the Albany area?add
Crisafulli Bros. is an established contractor with decades of experience providing heating and cooling solutions to the Albany area and surrounding Capital Region.
Does Crisafulli Bros. handle system upgrades for older homes in Albany?add
Yes, Crisafulli Bros. specializes in upgrading aging systems and maintaining existing equipment, combining traditional craftsmanship with modern heating technology for reliable climate control.
What approach does Crisafulli Bros. take to customer service?add
The company focuses on quality workmanship, customer satisfaction, and honest, straightforward service backed by thorough knowledge of regional heating demands.
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If you need to reach Crisafulli Bros. Plmbg & Htg Contractors, Inc directly: (518) 449-1782
Geothermal heat pump installations in New York may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
