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The contractor received mixed reviews reflecting inconsistent service quality and technician performance. One customer reported poor diagnostic practices, excessive pricing for straightforward repairs, and a technician who left the heating system inoperable during cold weather, requiring emergency service from another company to resolve the issue in minutes. Another customer praised the geothermal system design and installation quality for maintaining comfort in a historic home.
Based on Google reviews
About the Contractor
Choice Heating & Cooling is an IGSHPA-certified geothermal Dealer/Contractor and family-owned HVAC company serving Cohoes, Albany, Troy, Loudonville, Latham, Waterford, and the broader Capital District for more than 36 years. The company designs and installs ground source heat pump systems leveraging stable underground temperatures for efficient year-round heating and cooling, with one customer review noting a WaterFurnace 5 Series geothermal installation. Services include custom system design, ground-loop installation, 24/7 repair and maintenance, and consultation for homeowners exploring geothermal energy. Choice Heating & Cooling provides an interactive savings calculator to help customers estimate energy bill reductions, supports Inflation Reduction Act and NYSERDA incentive programs, and offers geothermal financing options. The company is located at 73 Oliver Street in Cohoes and can be reached at (518) 235-0170 Monday through Friday.
Specializes exclusively in geothermal HVAC systems with an interactive savings calculator, 24/7 repair availability, and support for Inflation Reduction Act incentives across the Capital District.
Geothermal heat pump installations in New York require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
With proper maintenance, geothermal systems installed by Choice Heating & Cooling can last up to 50 years, making them a long-term investment in your home's comfort and value.
Choice Heating & Cooling serves the Capital District including Albany, Troy, Loudonville, Latham, and Waterford in addition to Cohoes.
Yes, Choice Heating & Cooling offers an interactive savings calculator on their website to provide a personalized estimate of potential energy savings from a geothermal system.
Yes, the company offers 24/7 repair and maintenance services to promptly diagnose and resolve any geothermal system issues and provide comprehensive maintenance plans to prevent breakdowns.
Choice Heating & Cooling supports the Inflation Reduction Act benefits and offers geothermal financing options to help customers take advantage of available incentives.
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We don't have an email address for Choice Heating & Cooling. The quickest way to reach them is by phone on (518) 235-0170. You can still send your details below and we'll pass them to the nearest installers we can reach.
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Quote Request Received
Thanks — we'll review your request and forward it to Choice Heating & Cooling within 1 business day. If you asked to compare quotes, we'll pass it to up to two more local installers as well. They typically respond within 1–2 business days after that.
If you need to reach Choice Heating & Cooling directly: (518) 235-0170
Geothermal heat pump installations in New York may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
