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Alum Creek demonstrates strong responsiveness with quick scheduling and efficient service delivery, completing installations and repairs within hours to days while addressing system performance issues like overheating and gas leaks. However, the contractor has inconsistent customer service experiences, with some reviewers praising technician professionalism and owner support, while others report slow response times, refusal to address installation defects, and poor communication from staff.
Based on Google reviews
About the Contractor
Alum Creek Heating & Cooling, LLC has served Marengo, Ohio and surrounding Morrow County communities since January 2002, holding Ohio License #28305. The company specializes in geothermal heating and cooling using closed-loop ground systems in both horizontal and vertical configurations, allowing water-based fluid to circulate underground and transfer heat without combustion, on-site emissions, or fossil fuels. Service area extends approximately 30 miles from Marengo. In addition to geothermal, Alum Creek installs ductless mini-split systems, natural gas and propane heating, and boilers. All installations carry a one-year labor warranty; service calls carry a 30-day warranty. Emergency service is available evenings and weekends. ACCA member with BBB A+ rating. Contact at (419) 253-9445.
Verified active operator per https://alumcreekheating.com/geothermal/4043976 + WaterFurnace locator (Ohio audit 2026-05-30)
Insufficient data available to determine a specific differentiator.
Service Details
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Years in Business
24 years
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Boring Methods
Vertical, Horizontal
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Financing
Available
emergency
Emergency Service
24/7 Available
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Brands Installed
WaterFurnace
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WaterFurnace
Authorized Dealer
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24/7 Emergency
Regulatory Context
Geothermal Permitting in Ohio
Geothermal heat pump installations in Ohio require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
Request a Quote from Alum Creek Heating & Cooling, LLC
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If you need to reach Alum Creek Heating & Cooling, LLC directly: (419) 253-9445
Geothermal heat pump installations in Ohio may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.