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The contractor demonstrates strong diagnostic skills and cost-conscious repairs, with technicians like Anthony identifying and resolving heat pump issues at minimal expense rather than recommending unnecessary replacements, while maintaining proactive communication through appointment reminders and arrival notifications. However, reviews raise serious concerns about installation quality, warranty claim handling, and customer service, with complaints of repeated failures across multiple properties, alleged exploitation of vulnerable customers, and dismissive management responses to technical problems.
Based on Google reviews
About the Contractor
Air & Heat Service Co. Inc. is based in Byhalia, Mississippi and serves Marshall County and the north Mississippi region with heating and cooling services. The company is a registered WaterFurnace geothermal dealer, meaning it is authorized to sell and install WaterFurnace ground source heat pump systems — equipment manufactured exclusively for geothermal applications. As a WaterFurnace dealer, Air & Heat has access to the manufacturer's product line and dealer support for geothermal heating and cooling installations. For inquiries, contact the company at (888) 845-9580 in Byhalia, MS 38611.
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Service Details
factory
Brands Installed
WaterFurnace
water_drop
WaterFurnace
Authorized Dealer
Business Hours
Mon7a-5p
Tue7a-5p
Wed7a-5p
Thu7a-5p
Fri7a-5p
SatClosed
SunClosed
Regulatory Context
Geothermal Permitting in Mississippi
Geothermal heat pump installations in Mississippi require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
Air & Heat Service Co LLC offers geothermal heating and cooling system to your property.
The company states that its specialists are NATE-certified, and that its geothermal systems are designed to ACCA standards.
Serving homes and businesses within the Northwest Mississippi area, we employ NATE-certified technicians to ensure their technical competency and that they receive ongoing training to stay up to date on all technology and products.
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We don't have an email address for Air & Heat Service Co. Inc.. The quickest way to reach them is by phone on (888) 845-9580. You can still send your details below and we'll pass them to the nearest installers we can reach.
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Quote Request Received
Thanks — we'll review your request and forward it to Air & Heat Service Co. Inc. within 1 business day. If you asked to compare quotes, we'll pass it to up to two more local installers as well. They typically respond within 1–2 business days after that.
If you need to reach Air & Heat Service Co. Inc. directly: (888) 845-9580
Geothermal heat pump installations in Mississippi may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
