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The contractor experienced significant installation quality failures that resulted in dangerous carbon monoxide levels and water damage to equipment, with poor response times, incorrect diagnostic fees, and labor cost overruns that exceeded original quotes. Positive experiences emphasized prompt response times, knowledgeable technicians who communicated clearly about system problems, professional installation workmanship, and competitive pricing during routine service and replacements.
Based on Google reviews
About the Contractor
Accurate Heating, Cooling & Plumbing has served Central Ohio since 1977, operating from their Lancaster location at 566 Mill Park Drive with a fleet of over 140 service vehicles and more than 190 employees. As a WaterFurnace Authorized Dealer, Accurate installs and services ground-source geothermal heat pump systems for residential and commercial properties throughout the Lancaster, Columbus, and Chillicothe areas. The company's geothermal division handles system design, installation, and maintenance, leveraging stable earth temperatures to deliver efficient year-round comfort. Named the 2025 ACCA Commercial Contractor of the Year, Accurate also offers plumbing, Generac generator installation, and 24/7 emergency service. With a 4.3-star Google rating and BBB A+ accreditation since 2015, the company brings decades of proven expertise to every geothermal project.
Verified active operator per https://www.accuratehvac.com + https://www.accuratehvac.com/products/geothermal/ (Ohio audit 2026-05-30)
Service Details
schedule
Years in Business
49 years
factory
Brands Installed
WaterFurnace
water_drop
WaterFurnace
Authorized Dealer
Regulatory Context
Geothermal Permitting in Ohio
Geothermal heat pump installations in Ohio require specific permits and compliance with state regulations regarding well drilling, loop installation, and refrigerant handling. Contact your local building department for specific requirements in your area.
Does Accurate Heating & Cooling install geothermal systems in Lancaster?add
No website or service information is currently available for Accurate Heating & Cooling. Contact the business directly for details about geothermal and HVAC services.
What is Accurate Heating & Cooling's service area around Lancaster?add
Information about Accurate Heating & Cooling's service area is not available at this time. Please contact the business directly.
How can I contact Accurate Heating & Cooling in Lancaster?add
Accurate Heating & Cooling is located at 566 Mill Park Drive in Lancaster, Ohio. Contact the business directly for phone number, hours, and service details.
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If you need to reach Accurate Heating, Cooling & Plumbing directly: (740) 681-1332
Geothermal heat pump installations in Ohio may require drilling permits, environmental site assessments, and compliance with local well and thermal energy regulations. Requirements vary by jurisdiction and system type (vertical, horizontal, open-loop). Contact your local municipality, state energy office, or a licensed geothermal installer for specific permitting requirements in your area.
